Q.  What is Debit MasterCard®?

A.   Debit MasterCard® is a widely accepted alternative to writing a check. You can use your Debit MasterCard® to pay for purchases at any merchant displaying the MasterCard® logo - all at no additional cost. The purchase price will be deducted from your Cumberland Valley National Bank Checking Account; however, funds must be available in your account for the transaction to be approved.

Q.   Why should I use Debit MasterCard®?

A.   Because it is faster and easier. There are many times and many places where check-writing can be a nuisance (take, for example, the grocery store express lane!) Debit MasterCard® transactions are roughly five times faster than writing a check. It gets its speed by eliminating the need for check approval and identification verification. The funds still come from your Checking Account, but without the typical hassles.

Q.   Where would I use my Debit MasterCard®?

A.   Use it wherever MasterCard® is accepted - places like the grocery store, your favorite retailer, gas stations, or your favorite restaurant, just to name a few. In fact, there are over 12 millions places across the country and around the world that accept MasterCard®. That's 12 million places where your Debit MasterCard® will come in handy.

Q.   How do I use it?

A.   It's easy! To deduct the price of your purchase from your Cumberland Valley National Bank Checking Account, merchants use on-line point-of-sale devices to verify that funds are available in your account. Within seconds the merchant receives authorization and asks you to sign a receipt.

Q.   When I use my Debit MasterCard®, am I borrowing money?

A.   NO! Although the MasterCard® logo is shown on the front of the card, it is not a credit card. Funds always come directly from your Checking Account.

 Q.  Will sales clerks know how to process my transaction?

 A.  Yes. Merchants process it just like any MasterCard® transaction.

 Q.  Can I use it to place catalogue orders over the phone?

 A.  Sure: if the company accepts MasterCard® and funds are available in your Checking Account you can use it.

 Q.  Won't this make balancing my checkbook a headache?

 A.  Debit MasterCard® transactions appear on your monthly Checking Account statement, just like the checks you write. Remember to deduct your transaction in your check register each time you use your Debit MasterCard®.

 Q.  What do I do if I want to return something I purchased with my Debit MasterCard®?

 A.  Take all returns back to the place you purchased them, just like you do now paying with cash, check or credit.

 Q.  My spouse and I have a joint account. We share one checkbook, so will we have to share one card, too?

A.   No. Both of you can have Debit MasterCard’s. Each card has a unique number but both will access your joint account.

Q.   What if I'm given a choice of buttons to push at the merchant's terminal?

A.   Always push credit. You may need to choose between a Debit button and a Credit button. If you press Debit, you will be asked to enter your personal identification number (PIN) and you may pay a fee. If you always push credit, you will simply sign a receipt and pay no transaction fees.

Q.   If my Debit MasterCard® can be used as an ATM card, do I still have to carry my old ATM card?

A.   No. Your new Debit MasterCard® will also function as your new ATM card. Destroy your old ATM card.

Q.   How do I know where I can use it as an ATM card?

A.   If at least one of the logos displayed at an ATM or point-of-sale location match any of the logos on your card, you can use it! For example, you can use your card at any ATM that displays the Jeannie®, Cirrus® or Pulse® logos.

Q.   Am I protected if my Debit MasterCard® is lost or stolen?

A.   Yes. Just as with regular ATM cards, if you report a lost or stolen card within the next two business days, your liability is limited to $50. If you do not report loss or theft within this time frame, you could be held responsible for up to $500. Treat your Debit MasterCard® just like you treat your ATM card - like cash. If your card is lost or stolen, report it to us IMMEDIATELY at 1-800-999-3126 during business hours. If after business hours, call 1-800-528-2273 (only to report lost or stolen cards).