OnCall - Telephone Banking

ClickSWITCH Your Checking Account to CVNB

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Why CVNB?

CVNB is a bank built by the community and for the community. We are here to serve you. Learn more about us.

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Download Our App

Banking today must work with your busy lifestyle. CVNB is now available right in your pocket!

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Mortgage Rates

Looking to purchase or refinance a home? Talk to CVNB about how we can get you the best rates around.

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Online Bill Pay

Put the pen down. With CVNB you can pay all of your bills online. What could be simpler?

OnCall - Telephone Banking

With OnCall you can hear account balances, transaction history, transfer funds, and more - anytime, from your telephone.

  • Touch tone - by pressing a number on your keypad, you can select the menu option 
  • Voice recognition - by pressing 8* you can say the menu option

To enroll in this service you will need the following information available:

  • Social Security Number
  • Date of Birth
  • Account Number 
Call toll-free 844-403-9106. When calling for the first time, you will be prompted to create a PIN (minimum of 8 to maximum of 10 digits)
 
You can use the following numbers to access different features:
Option #
Menu Option 
 
 
1
Account Balance
 
 
2
Account History and Future Dated Transactions
 
 
3
Funds Transfer or Make a Payment 
 
 
4
Debit Card or ATM Card Menu 
 
 
5
Stop Payment
 
 
6
Get Bank Information 
 
 
7
Report a Credit Card Lost or Stolen
 
 
8
Change CVNB OnCall PIN
 
 
9
Additional Options
 
 
0
Transfer to Operator
 
Global Commands
At anytime during the call, customers can press the global commands below: 
 
Command
Description 
8*
Voice recognition 
1*
Help Menu 
3*
Main Menu 
*
Go Back 
5*
Skip
#
Repeat
7*
Hang Up 
0
Operator

Your home.

Your loan.

Your bank.

YOUR MORTGAGE SPECIALIST.

block1_whycvnb

Why CVNB?

CVNB is a bank built by the community and for the community. We are here to serve you. Learn more about us.

block2_app

Download Our App

Banking today must work with your busy lifestyle. CVNB is now available right in your pocket!

block3_mortgagerates

Mortgage Rates

Looking to purchase or refinance a home? Talk to CVNB about how we can get you the best rates around.

block4_billpay

Online Bill Pay

Put the pen down. With CVNB you can pay all of your bills online. What could be simpler?