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Branch Manager - Lexington, KY

Branch Manager

Lexington, KY

SUMMARY: Responsible for increasing the bank’s deposit base through various products, developing sound and profitable relationships, and exceeding customer needs and expectations while complying with regulatory requirements. Lead frontline staff and oversee branch operations, including participating in the hiring process, training staff, employee performance and scheduling. Work in conjunction with the Market President to accomplish overall branch success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Include the following. Other duties may be assigned. 

  • Assist with branch deposit growth by promoting bank products and services.
  • Develop and manage new customer relationships while enhancing existing customer relationships.
  • Make outside calls to businesses.
  • Develop a strong working knowledge of Treasury Management products and services that the bank has to offer.
  • Assist business customers with setting up and maintaining Treasury Management products and services.
  • Accept applications, obtain approval, and close Consumer loans.
  • Operate a cash drawer when needed.
  • Open, close and maintain Consumer and Business accounts.
  • Use good judgement when making decisions on account related fees.
  • Create and communicate initiatives within branch to improve non-interest income, sales, crosssells.
  • Lead frontline staff and oversee branch operations, including participating in the hiring process, training staff, employee performance and scheduling.
  • Lead staff in providing an excellent customer experience.
  • Lead staff to encourage a high level of employee morale within the branch.
  • Promote corporate culture through reinforcement of quality service and teamwork.
  • Ensure branch compliance with audit and regulatory procedures.
  • Responsible for communicating facility maintenance needs to Facilities Manager.
  • Represent the bank in civic and community activities to promote the image of the bank in the branch market area in coordination with the Market President.
  • Work closely with Market President on referrals and mutual relationships to ensure an excellent experience for the customer.


  • Bachelor’s degree or equivalent experience preferred.
  • Three to Five years of management experience.
  • Comprehensive knowledge of banking rules and regulations related to job duties and responsibilities.
  • Good oral and written communication skills.
  • Excellent customer service skills.
  • Professional appearance and manner.


  • Familiar with the bank’s core system.
  • Ability to work independently and as a team with excellent time management skills.
  • Knowledge of personal computer and related word processing and spreadsheet software.
  • Detail oriented.
  • Knowledge of various banking departments.
  • Leadership skills including coaching, organizing, planning, delegating and interpersonal skills.
  • Community involvement.

Office setting with moderately varied desk-oriented activity, with fatigue being relieved by opportunities to stand and move around in a comfortable environment.

  • This job description in no way states or implies that these are the only tasks to be performed by the incumbent occupying this position. The incumbent will be required to follow any other instructions and to perform any other job-related duties.
  • Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform in this position successfully, the incumbent will possess the abilities and aptitudes to perform each task proficiently.
  • Ability means to possess and apply both knowledge and skill.
  • This position description has excluded the marginal or peripheral functions that are incidental to the performance of primary functions. All requirements are essential to the function of the position.
  • This job description describes the minimum selection requirements to qualify for the position. However, promotion and other employment decisions are also based on Bank needs, being in good standing, fully competent performance, and other nondiscriminatory issues.
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
  • This position description does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

:  Lexington, KY
DEPARTMENT: Branch Banking 
SUPERVISOR:  Senior Retail Banking Officer
JOB CODE: Level 9

To apply for an open position, please indicate what job you are applying for and send your resume to our HR Director using the link below. 
Cumberland Valley National Bank is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.