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User's Guide
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Welcome to CVNetCenter™!

From around the corner to around the world, it's the easiest way to bank. Just follow the directions below and you'll be on your way to banking anywhere, anytime. With CVNetCenter™, you can do the following with your bank accounts:

  • View images of checks paid.
  • View account balances (including checking, savings, loans and lines of credit, CDs and IRAs).
  • Transfer funds between your deposit accounts and make payments on your loans.
  • View account transaction histories.
  • Pay bills.
  • Print statements.
  • Download transactions into your personal financial management software.
  • E-mail us your questions.
  • Receive notices, announcements and special offers from us.

Getting Started


CVNetCenter™ can be accessed by entering your User ID and Password on the first page of www.cvnb.com
. In order to begin online banking, you must have a CVNetCenter™ ID and Password. To receive these, you will need to complete a CVNetCenter™ Application and Agreement. You may print out the application and agreement located on this site. Applications are also available via e-mail request at CVNetCenter@cvnb.com or by calling our Customer Service Center at 1-800-999-3126, or by requesting one at any branch office. Please mail your application to us at CVNetCenter™, POB 709, London, KY, 40743-0709. Once we have received your completed application and agreement, we will mail your CVNetCenter™ ID and Password to you. This entire process takes 7 to 10 days.

 

If you elect to participate in Bill Pay, you will receive a separate Bill Pay ID and Password. These usually arrive in the mail within a week after you receive your CVNetCenter™ ID and Password.

 

If you already have your CVNetCenter™ ID and Password, you may enter CVNetCenter™ now. Return to the log-in page and enter your CVNetCenter™ ID and Password in the appropriate fields, then click "Login". The first time you enter your CVNetCenter™ ID and Password, you will be prompted to select a new Password. This is required as an additional security step and ensures that only you know your Password. For added security, we recommend changing your Password regularly. You will then be presented with an account listing page and may begin your CVNetCenter™ experience.

 

It's Safe


Not only is CVNetCenter™ one of the most convenient ways to access your accounts, it is also safe. In addition to requiring you to change your Password, we adhere to stringent industry standards regarding online security and employ encrypted technology to keep your information secure. All sensitive information requires authentication through passwords that only you know.

 

To further enhance security, log-in sessions have a time-out limit. If you are logged in for 10 consecutive minutes without using CVNetCenter™, you will have to log in again to resume banking. Also, Password guessing is deterred and reported.

 

Internet security is not a once and for all task. We are constantly developing and implementing security enhancements to ensure the integrity of CVNetCenter™.

 

Any Questions?


We want to make your Internet banking experience as easy and convenient as possible. If you have a problem or question, please contact any Cumberland Valley National Bank branch office or CVNetCenter™. The phone number for CVNetCenter™ is 1-800-999-3126 and the e-mail address is
CVNetCenter@cvnb.com. The CVNetCenter™ is open Monday through Friday 8 AM to 5 PM. All times are Eastern Time.

 

Click here to view our Frequently Asked Questions and Answers page!
Click here to sign up!

 

 
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