Bank To Bank Transfer Service
Bank To Bank Transfer Enrollment
Step 4 - Enter external account information: Account Name, FI Name, Routing Number, Account Number and Account Type & click Submit
Step 5 - Status will indicate it is Pending Verification
You must complete the verification process before you can send a transfer.
Your external account will be credited with a random amount (under $1.00) within one to two business days.
Once you see the credit in your external account, you need to log into CVNBOnline Banking > NetTeller > CVNB Bank To Bank Transfer > Enrolled Accounts and enter the amount of the credit without decimal points or dollar signs in the Verification Amount field, then click Submit. For example, if $0.21 credits the external account, the customer will enter 21 in the verification amount field.
Within Online Banking you may separately enroll for the CVNB Bank To Bank transfer service (“Service”). This Service allows you to transfer funds between your linked personal deposit accounts at Cumberland Valley National Bank, hereafter referred to as CVNB, and certain deposit accounts at other financial institutions. An Inbound Transfer moves funds into an account at CVNB. An Outbound Transfer moves funds from an account at CVNB to an account outside of CVNB.
In this agreement, the words “you” and “your” refer to you as the person entering into this agreement. The words “you” and “your” also includes any user you authorize to use this Service on your behalf. The words “we”, “us”, “our”, and “CVNB” refer to Cumberland Valley National Bank.
You will need to enroll each of your non-CVNB accounts that you wish to use for this Service. You agree that you will only attempt to enroll accounts eligible for which you have the authority to transfer funds. All accounts requested to be used as part of this Service will be verified in accordance with CVNB procedures. The verification process must be completed by you prior to using the Service. You will have 10 days after enrolling an account to complete the verification process. Verification instructions are displayed to you during the enrollment process.
Account Eligibility Requirements. Your account must meet the following eligibility requirements for use of the CVNB Bank To Bank Transfer Service:
- Checking or Savings account must have been open for at least 90 days;
- No account overdrafts within the past 90 days;
- No chargebacks within the past 90 days;
- Account must be in good standing;
- Must be enrolled in CVNB’s Online Banking;
- The user must be 18 years of age or over;
- Business accounts are not eligible for this service;
- Any account which requires more than one signature for a withdrawal is not eligible for this service.
Funds requested to be transferred will be debited/credited to your CVNB account the business day following the day you initiate the transfer, provided you have met the bank’s cutoff time for submitting CVNB Bank To Bank transfers. In the case of a future dated or recurring transfer, these time limits will be the business day following the scheduled date of the transfer. The cutoff time for initiating transfers is 2:00 PM EST. Funds requested to be transferred will be debited/credited to the non-CVNB account according to the receiving bank’s availability and transaction processing schedule.
Request for immediate transfer of funds CANNOT BE CANCELLED. Future dated and recurring transfers can be cancelled by 2:00 PM EST the day prior to the scheduled transfer date. If the transfer status is In Process, Pending, or Processed, the transfer CANNOT BE CANCELED.
FEES. There currently are no fees for Inbound CVNB Bank To Bank transfers. There is a fee of $1.00 per Outbound CVNB Bank To Bank transfer. Fees are subject to change.
LIMITS. Transfers are subject to the following limits unless otherwise agreed upon by you and CVNB:
- Three (3) Inbound Transfers per day not to exceed a total of $2,000
- Three (3) Outbound Transfers per day not to exceed a total of $2,000
The above limits apply to the total of all CVNB Bank To Bank transfers of a specific type for all accounts enrolled in the Service. We may change your dollar limits and transfer limits at any time. CVNB may cancel this service at any time without prior notification.
Unless specifically listed in this agreement, this Service is subject to the definitions and terms of the Online Banking Service Agreement signed by you when opening your Online Banking account or any amendments thereto. A current copy of the Online Banking Agreement can be viewed here.
ADDITIONAL SECURITY. In addition to the security procedures outlined in the Online Banking Agreement, we require an additional layer of security when an Outbound CVNB Bank To Bank transfer is submitted. This security feature will allow customers to receive a One Time Passcode to complete an Outbound CVNB Bank To Bank transfer of $250 or more. The One Time Passcode will be delivered to a mobile phone that receives text messages or by contacting CVNB Customer Service at 800.999.3126 during normal business hours. Normal business hours are Monday – Friday 8:00 am to 5:00 pm EST, excluding holidays or office closings. You may also write to: CVNB, Attn: Call Center, PO Box 709 London, KY 40743-0709.
UNAUTHORIZED TRANSFERS. You understand that if you think someone else has learned your access credentials for Online Banking or an unauthorized CVNB Bank To Bank transfer or other type of Online transaction has been made from your accounts, you must notify CVNB Customer Service immediately by telephone at 800.999.3126 during normal business hours. Normal business hours are Monday – Friday 8:00 am to 5:00 pm EST, excluding holidays or office closings. You understand that CVNB cannot act until normal business hours regardless of the time you telephone. You may also write to CVNB at PO Box 709 London, KY 40743-0709 Attn: Call Center.
Termination. We may terminate this Agreement at any time, for any reason, and without notice. This Agreement shall remain in full force and effect unless and until it is terminated by us. Without limiting the foregoing, this Agreement may be terminated if you breach any item of this Agreement, if you use the Services for any unauthorized or illegal purposes or you use the Services in a manner inconsistent with the terms of your account agreement or any other agreement with us.
INDEMNIFICATION. YOU ARE RESPONSIBLE FOR THE ACCURACY OF ALL THE INFORMATION YOU INPUT, AND AGREE THAT WE RELY UPON THE INFORMATION YOU PROVIDE, WITHOUT FURTHER VERIFICATION, WHEN PROCESSING TRANSACTIONS YOU INITIATE THROUGH THIS SERVICE. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS CVNB FOR ANY TRANSFERS THAT ARE NOT COMPLETED FOR ANY REASON INCLUDING BUT NOT LIMITED TO YOUR NEGLIGENCE, ERRORS IN ACCOUNT NUMBER AND/OR BANK ROUTING NUMBER, INSUFFICIENT FUNDS AVAILABLE TO COMPLETE THE TRANSFER, OR EXCEEDING THE DAILY TRANSFER LIMITS. YOU AGREE THAT CVNB SHALL NOT BE LIABILE FOR ANY COSTS, FEES, LOSSES OR DAMAGES OF ANY KIND INCURRED AS A RESULT OF ANY INACCURACY, INCOMPLETENESS OR MISINFORMATION CONTAINED IN THE INFORMATION YOU HAVE PROVIDED TO US. YOU AGREE THAT CVNB SHALL NOT BE LIABLE FOR ANY COSTS, FEES, LOSSES OR DAMAGES OF ANY KIND INCURRED AS A RESULT OF: (1) MY GRANTING YOU AUTHORITY TO VERIFY A THIRD PARTY ACCOUNT; (2) YOUR DEBIT AND/OR CREDIT OF A VERIFIED ACCOUNT OR YOUR INABILITY TO DEBIT AND/OR CREDIT SUCH ACCOUNT(S) IN ACCORDANCE WITH MY CVNB BANK TO BANK TRANSFER INSTRUCTIONS; (3) ANY INACCURATE OR INCOMPLETE INFORMATION RECEIVED FROM ANOTHER FINANCIAL INSTITUTION IN CONNECTION WITH VERIFYING A THIRD PARTY ACCOUNT OR EXECUTING A TRANSFER WITH A VERIFIED ACCOUNT; (4) ANY CHARGES IMPOSED BY THE FINANCIAL INSTITUTION HOLDING A VERIFIED ACCOUNT; AND (5) ANY TRANSFER LIMITATIONS SET BY A FINANCIAL INSTITUTION HOLDING A VERIFIED ACCOUNT. IN NO EVENT SHALL CVNB BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXPENSES ARISING IN CONNECTION WITH MY CVNB BANK TO BANK TRANSFER REQUEST. CVNB MAKES NO WARRANTY OR REPRESENTATION THAT THE CVNB BANK TO BANK TRANSFER SERVICE WILL MEET ANY REQUIREMENTS OF ANY USER, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE.
You hereby authorize CVNB to debit or credit entries to your eligible CVNB account(s) when you instruct us to transfer funds to or from your eligible CVNB account(s) and other eligible account(s) held by you at another financial institution, credit union, or brokerage company in the United States. You agree to comply with any applicable state or federal law in connection with your use of the Service and the fulfillment of its obligations under this Agreement. You further acknowledge that the Automated Clearing House (“ACH”) system may not be used in violation of, and entries that originated by you must comply with the laws of the United States, including sanctions administered by the Office of Foreign Asset Control (“OFAC”). This authorization is to remain in full force and effect until we have received notice from you of its termination.
INTEGRATION CLAUSE. This Agreement includes all of the terms and provisions of any Deposit Account Agreement and Disclosures and your Online Banking Agreement and Disclosures, and other agreements, between you and CVNB as if included in full herein. Together they constitute the entire Agreement between you and CVNB with respect to this Service. You may not assign this Agreement.
GOVERNING LAW. This Agreement shall be governed by the laws of the Commonwealth of Kentucky and federal law as applicable. Any disputes shall be subject to the jurisdiction (subject matter and personal) of the Court of Common Pleas for Laurel County, Kentucky.
AMENDMENTS. You agree that CVNB reserves the right to change the terms and conditions of this Agreement as required by law or CVNB policy. Unless otherwise required by law, we may amend this Agreement without prior notice to you. If we choose to notify you of the amendment or are required by law to do so, we may ask you to agree to an amended version of this Agreement electronically, or mail or deliver a separate notice, statement message or electronic message at the last address we have on file for you.