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Report Fraud, Lost, or Stolen Card

If your CVNB Debit or Credit Card Mastercard® has been lost or stolen, we’re here to help quickly and securely.

  • Digital reporting - Sign in to CVNB online or mobile banking and select “Card Management (Opens in a new Window)” to note your debit card as lost or stolen.

  • Local Information Center - During normal business hours, call CVNB at 800.999.3126

  • Credit Card - 24/7 support. Call 800.299.9842

  • Debit Card - 24/7 support. Call 888.297.3416
 If you need assistance, contact us or visit a CVNB branch. Your success is important to us!

Take Control of your Debit Card with Advanced Card Controls!

When it comes to security, our Online & Mobile Banking platform has you covered. That's because this powerful application has Advanced Card Controls that put you in charge of who uses your Debit Card. You can turn your card on and off if it's lost, stolen, or being misused, set alert when your card is used and much more!
 

SecurLOCK Equipment App

SecurLOCK Equipment App lets you control how, when, and where your
CVNB Mastercard® Credit Card is used. It’s just one more way
that CVNB is helping you to shop safely and pay securely.