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Telephone Banking

Welcome to CVNB OnCall - Telephone Banking!

With OnCall, banking has never been easier. Get instant access to your account balances, transaction history, and seamlessly transfer funds – all from the convenience of your telephone.
How it Works:
  1. Touch Tone: Simply press the corresponding number on your keypad to select the menu option you desire.
  2. Voice Recognition: For an even more convenient experience, press 8* to use voice recognition and say the menu option.
Enrolling in OnCall is a breeze! You'll need the following information handy:
  • Social Security Number
  • Date of Birth
  • Account Number
  • Give us a call at toll-free 844-403-9106, and on your first call, you'll be prompted to create a secure PIN (minimum of 8 to a maximum of 10 digits) for added peace of mind.

 You can use the following numbers to access different features:
Option # Menu Option Global Command Description
Account Balance
8* Voice recognition
Account History and Future Dated Transactions
1* Help Menu
Funds Transfer or Make a Payment
3* Main Menu
Debit Card or ATM Card Menu
* Go Back
Stop Payment
5* Skip
Get Bank Information # Repeat
Report a Credit Card Lost or Stolen 7* Hang Up
Change CVNB OnCall PIN 0 Operator
Additional Options

Transfer to Operator

Experience the simplicity and efficiency of CVNB OnCall - Telephone Banking today!

An Upgraded Online & Mobile Banking Experience!

We are excited to announce that we've upgraded our online and mobile banking to serve you better! The new platform offers all the banking tools you have come to expect.