Remote Deposit Capture
Credit Card
Trust Portfolio
Trust Portfolio
Trust Portfolio
A businessman reclining in an office chair while on the phone.

Telephone Banking

CVNB OnCall - Telephone Banking

With OnCall you can hear account balances, transaction history, transfer funds, and more - anytime, from your telephone.

  • Touch tone - by pressing a number on your keypad, you can select the menu option
  • Voice recognition - by pressing 8* you can say the menu option
To enroll in this service you will need the following information available:
  • Social Security Number
  • Date of Birth
  • Account Number
  • Call toll-free 844-403-9106. When calling for the first time, you will be prompted to create a PIN
  • (minimum of 8 to maximum of 10 digits)
You can use the following numbers to access different features:

Option # Menu Option
1 Account Balance
2 Account History and Future Dated Transactions
3 Funds Transfer or Make a Payment
4 Debit Card or ATM Card Menu
5 Stop Payment
6 Get Bank Information
7 Report a Credit Card Lost or Stolen
8 Change CVNB OnCall PIN
9 Additional Options
0 Transfer to Operator

Global Commands

At anytime during the call, customers can press the global commands below:

Command Description
8* Voice recognition
1* Help Menu
3* Main Menu
* Go Back
5* Skip
# Repeat
7* Hang Up
0 Operator
A young woman holding a smartphone and a sheet of paper.

Online Bill Pay

Put the pen down. With CVNB you can pay all of your bills online.
What could be simpler?