Take Control of your Card with Advanced Card Controls!
- Turn your card on and off if it's lost, stolen, or being misused
- Get instant alerts when your card is used
- Set dollar limits to keep spending in check
- Prevent transactions that don't match your settings
Log in to your CVNB Online or Mobile Banking platform. From there you can set a wide range of controls and alerts on your debit card. Contact us (Opens in a new Window) (Opens in a new Window) if you are having any difficulty managing your card, or click the button to learn how to get started with detailed instructions.
Report Fraud, Lost, or Stolen Card
- Digital reporting - Sign in to CVNB online or mobile banking and select “Card Management” to note your card as lost or stolen.
- Local Information Center - During normal business hours, call CVNB at 800.999.3126
- Credit Card - 24/7 support. Call 800.299.9842
- Debit Card - 24/7 support. Call 888.297.3416